Explore our most frequently asked questions about booking, spa services, skincare, injectables, and more.
Whether you’re local to Spartanburg, SC or just visiting the Upstate, our team is here to help. If you need additional assistance, we’re just a call or message away.
Booking your appointment is easy! You can:
1874 East Main Street
Spartanburg, SC 29307
We recommend booking in advance to ensure your preferred time and service provider are available.
We primarily operate by appointment, but walk-ins are welcome when we have availability.
Please note: due to high demand, most appointment slots fill up quickly, and we may not be able to accommodate walk-ins.
We kindly ask for advance notice when canceling or rescheduling.
To view our full policy, click here.
We do not accept insurance, but HSA and FSA cards are accepted with prior approval from your card provider.
To confirm eligibility, please contact your HSA/FSA provider and ask whether your desired treatment qualifies.
We offer a wide range of therapeutic and relaxing massages, including:
Each massage is tailored to your needs—whether you’re looking to unwind, relieve tension, or target specific pain points.
We’re proud to be a go-to destination for massage therapy in Spartanburg, offering something for everyone—whether you’re a local or just visiting.
Only to your comfort level! You’ll be fully draped during the session, and our therapists are trained to always ensure your privacy and comfort. Most guests undress to their underwear or go nude beneath the sheets, but it’s entirely up to you.
Absolutely. We want you to feel as comfortable and relaxed as possible. When booking, just let us know your preference and we’ll do our best to accommodate it. Names and photos of each therapist are also provided during online booking.
Before your massage, you’ll be asked to fill out a brief intake form. This helps your therapist understand your health history, areas of tension, and any specific goals or concerns. The therapist will review this with you before beginning your service.
During the massage:
Afterward, we recommend drinking water and taking it easy to help your body fully enjoy the benefits.
Gratuity is not included in the service price but is always appreciated.
Tips typically range from 20% to 25% of the service total, depending on your satisfaction. You can tip in cash, or add it at checkout if paying by card.
Every person’s skin is different, which is why we offer customized facials based on your specific skin type, concerns, and goals. Whether you’re dealing with dryness, acne, sensitivity, or aging, our licensed estheticians will help you choose the best treatment for your needs during your consultation.
Your facial will begin with a brief skin consultation, where your esthetician will assess your skin type and talk through your concerns and goals.
Most facials include:
Deep cleansing
Gentle exfoliation
Steam and extractions (if needed)
A customized mask
Targeted serums and moisturizers
Relaxing facial massage
We also offer optional add-ons like dermaplaning, LED light therapy, or enzyme peels to enhance your results. Your esthetician will guide you on what’s best for your skin.
The entire experience is designed to be both relaxing and results-driven, so you’ll leave feeling refreshed and glowing.
For most skin types, we recommend getting a facial once a month, or every 4-6 weeks to maintain healthy, glowing skin. If you have specific concerns—like acne, hyperpigmentation, or signs of aging—more frequent treatments may be suggested as part of a targeted skincare plan.
Some mild redness is common immediately after a facial, especially if extractions were performed, but it typically fades within a few hours. Most clients leave with their skin feeling refreshed, clean, and radiant.
It’s best to give your skin time to breathe after a facial. We recommend waiting at least 6 to 12 hours before applying makeup—especially heavy or oil-based products—to avoid clogging your pores and to allow your skin to fully absorb the benefits of the treatment.
A Head Spa is a luxurious scalp treatment that combines relaxation and scalp health. It typically includes deep cleansing, exfoliation, scalp massage, and conditioning treatments designed to promote healthy hair growth and relieve stress. Many clients say it feels like a facial—for your scalp!
Head Spa treatments can help:
Remove product buildup and excess oil
Improve scalp circulation
Promote healthier hair growth
Reduce stress and tension
Soothe dry, itchy, or flaky scalps
Boost overall hair and scalp health
It’s the perfect combo of self-care and scalp care.
Yes! Head Spa treatments are safe and effective for all hair types and textures, including color-treated or chemically processed hair. If you have specific scalp concerns, our team can customize the treatment for your needs.
Your appointment will start with a scalp analysis and consultation. Then, you’ll experience a series of luxurious steps including:
Aromatherapy
Scalp exfoliation and cleansing
Targeted massage techniques
A deep conditioning treatment
Optional steam or LED therapy
Blow-dry and style to finish
You’ll leave feeling relaxed and your scalp will thank you.
Both Neuromodulators and dermal fillers are popular injectable treatments for reducing the appearance of wrinkles—but they work in different ways.
In short: Neuromodulators freeze the muscle, while fillers plump the skin.
A consultation with our team can help determine which option—or combination—is right for your goals.
For even more information on Neuromodulators and Dermal Fillers, please visit our client resource page: Elevate Your Look: Neuromodulators & Dermal Fillers for Natural Rejuvenation
Neuromodulator results usually last 3 to 4 months, depending on the treatment area and how your body responds. With regular treatments, some clients notice results lasting a bit longer over time.
Dermal fillers can last anywhere from 6 months to 2 years, depending on the type of filler used, the treatment area, and individual metabolism.
For example:
During your consultation, we’ll help you understand what to expect based on your unique goals and treatment plan.
For even more information on Neuromodulators and Dermal Fillers, please visit our client resource page: Elevate Your Look: Neuromodulators & Dermal Fillers for Natural Rejuvenation
Most clients describe the feeling as a quick pinch or slight pressure—very tolerable and over in seconds.
If you’re nervous about pain, don’t worry—our team will walk you through every step and ensure you’re as relaxed as possible.
For even more information on Neuromodulators and Dermal Fillers, please visit our client resource page: Elevate Your Look: Neuromodulators & Dermal Fillers for Natural Rejuvenation
There’s little to no downtime with neuromodulators or dermal fillers, and most clients return to their normal activities right after their appointment.
That said, you might experience some mild swelling, redness, or bruising at the injection sites. These usually fade within a few hours to a couple of days.
For best results, we recommend:
Our team will provide personalized aftercare tips to help you feel confident and comfortable as you heal.
For even more information on Neuromodulators and Dermal Fillers, please visit our client resource page: Elevate Your Look: Neuromodulators & Dermal Fillers for Natural Rejuvenation